PATOLast updated: 27 September 2026
These terms apply to all orders placed on patogolf.com, run by PATO Golf. By placing an order you agree to them. If you have any questions, email us at patogolfsupport@gmail.com.
Products
Every item is made to order. We do our best to show colours and details accurately, but screens vary and small differences in colour, print or embroidery placement can happen with made-to-order products.
Prices and payment
Prices are shown in pounds sterling (£) in your cart and at checkout, together with the delivery cost, before you pay. Payment is taken when you place your order. If a price is clearly wrong because of an error, we’ll contact you before your order goes into production and you can choose whether to continue.
Your order
After you place an order you’ll receive an email confirming we’ve received it. Our contract with you starts when we send that confirmation. We may cancel an order and give you a full refund if an item can’t be produced or if we suspect fraud.
Delivery
Production and delivery times are explained in our Shipping Policy. Delivery estimates aren’t guaranteed. Once your parcel is delivered to the address you gave us, it’s your responsibility.
Cancellations and returns
You can cancel within 14 days of receiving your order, and we’ll replace or refund faulty items. The details are in our Refund and Returns Policy.
Our designs
The PATO name, the duck logo and all designs on this site belong to PATO Golf. Please don’t copy or reuse them without our permission.
Liability
We’re responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms. We’re not responsible for losses that weren’t foreseeable, or for business losses. Nothing in these terms limits our liability where it would be unlawful to do so, or affects your statutory rights.
Privacy
We handle your personal data as described in our Privacy Policy.
Law
These terms are governed by the laws of England and Wales. If you live elsewhere in the UK, you can also bring proceedings in your local courts.
Changes
We may update these terms from time to time. The version on this page when you place your order is the one that applies to it.